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Provider Home Page

About our providers

Our plan provides access to 12 network hospitals, including Carilion Clinic Hospitals, Lewis Gale Hospitals, UVA Medical Center and more than 2,000 affiliated physicians and professional providers. If you have questions about other Carilion Clinic Medicare Health Plan participating providers, please consult the Provider Directory available by selecting your plan from Our Medicare Plans page.

Provider Portal

Visit the Provider Portal now, for access to the following features:
  • Member Eligibility Lookup
  • Claim Details and Status

Contact Information for Providers

If you are not a provider, please visit our general Contact Page, and do not use the contact information below.

General Contact

Carilion Clinic Medicare Health Plan
213 S. Jefferson Street
Suite 1409
Roanoke, VA 24011
General Office: 877-335-0202
Provider Services: 877-233-7026

Medical Claims

Carilion Clinic Medicare Health Plan
P. O. Box 3237
Scranton, PA 18505

Documents and Forms

Adobe Acrobat Document Services Authorization Request

Adobe Acrobat Document Prior Authorization Procedure Codes

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